HSR U-Pass

announcement

HSR is free for all public users until end of May.

 

The MSA is in regular contact with the HSR with respect to how the summer semester bus pass may be affected by the current COVID-19 situation. Currently, we do not have an answer, but we are working to get one.  We will update this page as information becomes available. 

 

Thank you for your patience.

HSR Universal Transit Pass (U-Pass) 

COVID-19 HSR Updates fOUND hERE 

All full-time students at Mohawk College receive a 4-month unlimited bus pass for the Hamilton Street Railway (HSR) for each semester they are enrolled. This pass allows you to ride the HSR anywhere, anytime throughout the city.

 

As of  May 2019, your HSR U-Pass will be managed using a PRESTO card.

Valid HSR U-Pass dates for each semester are:​

  • Spring/Summer Semester: May 1 – August 31

  • Fall Semester: September 1 – December 31

  • Winter Semester: January 1 – April 30

 

​Once you have selected your timetable, you can pick up your PRESTO card at the following locations at your campus:

  • ​Fennell Campus – MSA Office (room G109)

  • Stoney Creek Campus – MSA Office (room A125)

  • IAHS Campus – MSA Office (room 112)

When you pick up your PRESTO card, you will also receive a bi-fold card holder for your PRESTO card and Mohawk Student ID. Your Student ID must be presented in order to board the HSR transit system using your PRESTO card. Do not punch holes in your PRESTO card as the card will no longer work and you will be responsible for the cost of a new card.

See the video below or follow these steps to set up and activate your card.

SETTING UP YOUR PRESTO CARD

 

NOTE:  You only need to set up your card when you first receive it. In following semesters, you can simply redeem your voucher.

 

STEP 1:

  • Select your timetable

  • An email, containing your voucher code, will be sent to your Mohawk email account

  • A copy of this code will also be posted on your MyMohawk account under the Campus Life tab.

  • You will receive a new voucher code for each 4-month period that you are enrolled as a full-time student, however you must keep your original PRESTO card.

STEP 2:

  • Go to www.PRESTOcard.ca and click on “I’M NEW TO PRESTO”.  If you already have an account, you can select “I’M A PRESTO USER”

  • Select “Create a new MY PRESTO account” fill in all the sections and remember your user name and password.

  • Once you’ve registered your card, click on “ADD AN EXISTING CARD” and fill in the information from the back of your PRESTO card.

  • Redeem your PRESTO voucher.

REDEEM YOUR VOUCHER

STEP 1:

  • While logged into www.PRESTOcard.ca, click on the “LOAD” tab.

  • Select “REDEEM VOUCHER”

  • Type in the voucher code and click submit

  • You will need to wait 24 hours for your voucher to be active.

 

You can begin using your PRESTO card beginning on the date that your HSR U-Pass becomes valid (Fall – September 1st, Winter – January 1st, Spring - May 1st).

Using your PRESTO card before these dates will result in a fare being charged to your account.

 

Tap your PRESTO card on the device located inside the front door of any HSR bus and show your Mohawk Student ID to the bus operator. You must do this within 45 days of redeeming your voucher code.

 

If you need assistance at any time with your HSR U-Pass PRESTO card, please visit the MSA Office at your campus.

Take me to Mohawk

Enter your address and hit GO! - you will receive the best bus routes to the school!

 
 

How To Activate Your Presto Card - returning students

How To Activate Your Presto Card - coop students

 IMPORTANT NOTES: 

  • Once redeemed, the voucher will take 24 hours to be processed and activated. 

  • You must tap your PRESTO card on an HSR bus within 45 days of redeeming your voucher in order for your card to remain active. If you fail to tap your PRESTO card within 45 days you will need to contact PRESTO to have your voucher reactivated.

 

  • The HSR U-Pass is non-transferable. Misuse will result in card confiscation. 

  • Do not use the PRESTO card until the date that your HSR U-Pass becomes valid. If you tap your card before your HSR U-Pass becomes valid, a bus fare will be applied, resulting in a negative balance. Valid HSR U-Pass dates for each semester are:

    • Spring/Summer Semester: May 1 – August 31

    • Fall Semester: September 1 – December 31

    • Winter Semester: January 1 – April 30 

  • You will be issued a new voucher code for each 4-month period that you are enrolled as a full-time student. However, you will use the same physical PRESTO card and will not be issued a new free card in the event that the first one is lost or stolen. You can purchase a replacement PRESTO card for $6.05.

 Frequently Asked Questions 

Where and when do eligible students pick up their PRESTO card?

 

Once you have selected your timetable, eligible students can pick up their free PRESTO card during business hours at the MSA Office at your Campus:

  • ​Fennell Campus - MSA Office (Room G109)

  • Stoney Creek Campus – MSA Office (Room A12)​

  • IAHS Campus - MSA Office (Room 112)

 

​You will need to present your valid Mohawk Student ID in order to pick up your PRESTO card.  

How does the HSR Bus Pass PRESTO card work?

On every bus trip, tap your HSR U-Pass PRESTO card on the device located inside the front door of the bus and show your Mohawk Student ID card. The system recognizes that you are travelling with a valid HSR U-Pass and does not deduct a bus fare for trips on HSR.

 

When riding on other transit systems, the system will calculate the correct fare for your trip, and deduct the fare from the balance on your card if you have loaded funds available. If you travel on transit systems other than the HSR, it is recommended that you load additional funds to cover those trips. You can load your card online at www.PRESTOcard.ca.

What if I already have a PRESTO card?

You may use any PRESTO card that is registered in your name to redeem your HSR U-Pass voucher code. Students are encouraged to pick up and use the free PRESTO card issued by the MSA Office if you do not already have a PRESTO card.

How do I register my PRESTO card to load the voucher code?

Watch our tutorial video, or follow these steps to load your voucher:

 

load your voucher

​STEP 1:

  • Select your timetable

  • An email, containing your voucher code, will be sent to your Mohawk email account

  • A copy of this code will also be posted on your MyMohawk account under the Campus Life tab.

  • You will receive a new voucher code for each 4-month period that you are enrolled as a full-time student, however you must keep your original PRESTO card.

STEP 2:

  • Go to www.PRESTOcard.ca and click on “I’M NEW TO PRESTO”.  If you already have an account, you can select “I’M A PRESTO USER”.

  • Select “Create a new MY PRESTO account” fill in all the sections and remember your user name and password.

  • Once you’ve registered your card, click on “ADD AN EXISTING CARD” and fill in the information from the back of your PRESTO card.

  • Redeem your PRESTO voucher.

REDEEM YOUR VOUCHER

STEP 1:

  • While logged into www.PRESTOcard.ca, click on the “LOAD” tab.

  • Select “REDEEM VOUCHER”.

  • Type in the voucher code and click submit.

  • You will need to wait 24 hours for your voucher to be active.

STEP 2:

You can begin using your PRESTO card beginning on the date that your HSR U-Pass becomes valid (Fall – September 1st, Winter – January 1st, Spring - May 1st).

What happens if I lose my PRESTO card?

To replace a lost, stolen or damaged card, visit the designated location at your campus to purchase a replacement:​

  • Fennell Campus: MSA Office, G109

  • Stoney Creek Campus: MSA Office, A125

  • IAHS Campus: MSA Office, 112

​The fee for a replacement card is $6.05. Do not register your new PRESTO card online or add a transit pass.

Once you have your replacement card, follow these steps:

 

STEP 1:

Log in to your account at and click on “Manage” and then “Report Lost Card”.

​STEP 2:

Select the lost or stolen card to block and transfer the balance/account details

STEP 3:

Under “Transfer the balance of my lost/stolen/damaged care to” select "a new card purchased". Click "Next" and follow the prompts.

​STEP 4:

Wait 24 hours, and then tap your PRESTO card on a device to complete the transfer process.

Caring for your PRESTO card

Each PRESTO card has an internal chip and antenna throughout the inside of the card. PRESTO cards CANNOT be punched or cut in any way, otherwise the card will no longer function properly.

Students are responsible for the cost to replace damaged cards. You are also responsible for ensuring that your PRESTO card is not damaged through misuse, bending, or cracking which may cause the card to stop working.

To replace a damaged card, visit the designated location at your campus to purchase a replacement:

  • ​Fennell Campus: MSA Office, G109

  • Stoney Creek Campus: MSA Office, A125

  • IAHS Campus: Compass Information Centre (located on the main floor of the McMaster University Student Centre)

Which students are eligible for the HSR U-Pass?

Full-time students will have access to the HSR U-Pass for each 4-month period during which they are enrolled. Students taking a reduced course load as an academic accommodation can buy into the HSR U-Pass program.

Which students are NOT eligible for the HSR U-Pass?

 

  • Part-time students

  • Continuing Education students

  • Apprenticeship students

  • Co-op students who have not been placed

Can I opt in to the HSR U-Pass if I am not a full-time student?

Only some students who are not enrolled full-time are able to buy into the program:

  • Students who are on co-op and have been placed may buy into the program

  • Students in a program whose semester extends past the typical semester end dates (December 31, April 30, and August 31) and can buy into the program for the next semester

Where will I see the HSR charge on my MyMohawk account?

To review the charge, log into your My Mohawk account and go to Finance > Account Summary.

What if I am not in the HSR file?

If you are not in the HSR Student PRESTO Card distribution file, you should first determine if you are eligible based on the criteria listed above. If you believe that you are eligible, check your MyMohawk account to ensure you have been assessed for the HSR U-Pass fee.

 

If you have not been assess the HSR U-Pass fee, but feel that you are eligible to receive the U-Pass, please contact the MSA Office:

  • By email: msareception@mohawkcollege.ca

  • By phone: 905-575-2393

  • In person at the MSA Office at your campus:

    • Fennell Campus: G109

    • Stoney Creek Campus: A1125

    • IAHS Campus: Room 112

Can I use my PRESTO Card on DARTS?

Please contact the MSA Office at msareception@mohawkcollege.ca and provide your PRESTO Card #, your name and student number. We will then pass that information along to the HSR, who will ensure that they add it to their DARTS file so that you experience no difficulty when booking or riding DARTS.

Will the PRESTO card work with transit systems other than HSR?

Yes, your PRESTO card can be used on any of the 11 participating transit agencies in Ontario. Your bus pass is only free for HSR service.

 

If you would like to use your PRESTO card on other participating transit agencies, you must load money onto your PRESTO card.

Where do I get my voucher code?

STEP 1:

Select your timetable.

STEP 2:

An email, containing your voucher code, will be sent to your Mohawk email account. A copy of this code will also be posted on your MyMohawk account under the Campus Life tab.

You will receive a new voucher code for each 4-month period that you are enrolled as a full-time student, however you must keep your original PRESTO card.

Any issues with HSR bus drivers should be reported to the MSA office at your campus.

 
 
 
 
 
 
 
 
 
 
 
 
 
 

Our Offices

Fennell Campus (Hamilton)

135 Fennell Ave W, Room G109

Hamilton, ON  L9C 0E5

905.575.2393
 

Institute of Applied Health Sciences (IAHS - McMaster)

1400 Main St West, Room 112
Hamilton, ON  L8S 1C7

905.575.1212 ext 6411
 

Stoney Creek Campus

481 Barton Street, Room A125
(Fitness Centre) Stoney Creek, ON  L8E 2L7

905.575.1212 ext 5005

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